Service

Although the commodity derivatives market is a potential investment channel, it is still a relatively new market for Vietnamese financial investors. To succeed in this playground, investors must understand and grasp the trends and fluctuations of the global market. With a large number of commodities traded on many international exchanges traded across many time zones, the huge amount of information that is constantly updated and distributed in many languages makes it difficult to enter the market. difficulty is a big obstacle for investors.
Understanding this, Amber Commodities’ team of market analysts provides investors with information that follows market movements, political and social events to help investors comprehensively assess the market. market, making the right and effective investment decisions.

I. Deposit at Amber Commodities
Location: Chelsea Building E1- 116 Trung Kinh Street, Yen Hoa Ward, Cau Giay District, Hanoi.
Execution time:
Morning: From 8:30am – 11:30am
Afternoon: From 13h30 to 16h30

II. Client deposit and margin account of AXC

Customers transfer money to AXC’s escrow account according to the following information:

• Account holder: Công ty Cổ phần giao dịch hàng hóa Amber
• Account number:

• Transfer content (Syntax): Account code + Space + Account name

Example: 999C999999 Nguyễn Văn A

III. WITHDRAWAL FROM CLIENT’S TRADING ACCOUNT

Customers send an email requesting withdrawal to customer service to tkgd@axc.vn, about wanting to withdraw money with the following content:

Note

1. Withdrawal orders must be made by the account holder himself.
2. When making a withdrawal request, the Client must check the following information to ensure a fast withdrawal:
   • The available balance in the account can be withdrawn to make orders accordingly.
   • Canceling pending orders such as stop-loss orders, take-profit orders, pending buy orders, pending sell orders, so that the Accounting Department can approve withdrawal orders quickly. After making a withdrawal, the Client can reset it normally.
3. Processing Time:
   • From 30 minutes to 2 hours for withdrawal orders under 1 billion (VND)
   • From 24 hours to 48 hours for withdrawal orders over 1 billion (VND)
4. Execution time: From Monday to Friday (except holidays, Tet and as announced by MXV):
   • Morning: From 8:30 a.m. to 12:00 a.m.
   • Afternoon: From 13:00 to 16:30.

Outside of the above time frame, customers’ withdrawal orders are saved on the system and executed on the next trading day.

Account entrustment is a service conducted and managed by Amber Commodities’ team of experts with many years of practical experience in the market. With the goal of bringing maximum benefits to customers, we help customers save time and effort when they have investment needs but do not have enough time to follow the market.

Using Amber Commodities’ account management trust service is one of the best choices for investors. Here are our commitments:

• Honest in assisting clients with account monitoring and providing periodic reports.
• Effective in consulting based on solidly grounded analysis from a team of experts.
• Ensuring safety and prestige through the commitment between business members of Mercantile Exchange Of Vietnam and investors.